The Fan (video player)

The Fan (video player)

Improved the user experience of “The Fan” video player based on user research, user feedback and best practices.

The Challenge:
Incorporate a user playlist functionality and improve the UX with minimal changes to the existing user interface.

My Role:

  • Scraped the user feedback forum and created a User feedback summary document
  • Gathered insights for previous usability studies and prioritized areas for enhancement
  • Provided detailed documentation highlighting areas of enhancement and solutions to usability issues
  • Created playlist design and interaction behavior that leveraged the existing design.
  • Provided detailed wireframes and interaction behavior notes.

The Result:
The resulting product fixed the known usability issues with major overhaul of the existing site.

UX Process Screenshots:

User Feedback

User Feedback Report based on forums.

Fan -Areas of Enhancement

Fan - Wireframe outlining areas of enhancement based on user testing and feedback

Playlist States

Playlist - States and Interaction Behavior

Fan -Design

Final Designs: The Fan ( created by the design team)